CAREER SUMMARY
Healthcare leader currently serving as Chief Nursing Officer with extensive administration experience in large academic medical center organizations. Strong emphasis on quality and patient safety, innovative leadership and excellence in nursing practice. Successful outcomes in Magnet designation and re-designation, improving patient satisfaction scores and creating an environment of excellence.
PROFESSIONAL EXPERIENCE
The Ohio State Health System
Columbus, Ohio
January 2007 - present
The OSU Health System is a large, integrated healthcare system providing a wide array of services for the local and state community of Ohio. OSU Health System market share is 3rd relative to the competition. The Health System consists of 6 hospitals (University Hospital, University Hospital – East, James Cancer Hospital and Solove Research Institute, Richard M. Ross Heart Hospital, OSU Rehabilitation Services at Dodd Hall, and OSU Harding (Neuropsychiatric) Hospital), 1100+ beds, and $1.7 billion in net revenue.
The OSU Medical Center (University Hospital, Richard M. Ross Heart Hospital, University Hospital – East, OSU Rehabilitation Services at Dodd Hall and OSU Harding (Neuropsychiatric) Hospital) was one of the top 21 hospitals recently named to the Honor Roll by U.S. News & World Report.
University Hospital is a 900+ bed, acute care, research and teaching hospital, and flagship of The Ohio State University Health System. UH is a patient care facility with a Level I Trauma Center, Level III Neonatal Intensive Care Unit and specializes in critical care, organ transplant, advanced imaging services, women’s health, digestive diseases, minimally invasive and robotic surgery, rehabilitation and neurosciences.
The Richard M. Ross Heart Hospital is a 150-bed state-of-the-art hospital dedicated to providing complete care to those with cardiovascular diseases, including heart or peripheral vascular disorders. Ross Heart Hospital provides advanced cardiac imaging, minimally invasive procedures, catheterization, pacemaker implantation, surgical bypass, mechanical heart pumps and transplants and uses the “universal” bed model.
Magnet redesignation status was achieved in June 2009 for University Hospital and Richard M. Ross Heart Hospital. These two hospitals are involved with 6 signature programs.
Chief Nursing Officer
University Hospital and Richard M. Ross Heart Hospital
Currently hold the position of Chief Nursing Officer at The Ohio State University Hospital and Richard M. Ross Heart Hospital. My areas of responsibility include the overall direction of the medical/surgical, critical care, cardiac, emergency services, women and infants, diagnostic services, and rehabilitation nursing staff ensuring that operations were consistent with the mission, vision, values and purpose of the Medical Center and Health System.
University Hospital and Richard M. Ross Heart Hospital annual operating expenses were $958 million and net revenues were $988 million in FY2009 with an operating margin of $30 million. Addition responsibilities and accomplishments are listed below.
University of Iowa Hospitals and Clinics
Iowa City, IA
1978 - December 2006
University of Iowa Hospitals and Clinics is the only comprehensive academic medical center in Iowa. 800-bed academic tertiary hospital located in Iowa City, with an urban area population of more than 80,000. Multidisciplinary expertise encompasses more than 200 health care specialties and is typically provided by collaborating teams of physicians, nurses, technologists, therapists, pharmacists, dietitians, social workers, and other staff. Resigned my position due to accepting the position of CNO at The Ohio State University Medical Center.
Senior Assistant Hospital Director – Hospital Administration
Hospital Administration
January 2001 - December 2006
Reported directly to the Chief Nursing Officer and was responsible for the day-to-ay activities related to practice and clinical problem solving within the Department of Nursing Services and Patient Care, including operations, capital budgeting and the Magnet program. Was integral on the senior hospital leadership team in the regulatory agency planning and standard implementation as well as serving as the hospital administrator.
Administrative Associate
Children’s and Women’s Services
1994 – 2000
Clinical Nurse Specialist
Pediatric Nursing Division
1987 – 1994
Interim Clinical Director
Pediatric Nursing Division
1989 – 1990
Nurse Manager
Pediatric and EENT Nursing Divisions
1981 – 1987
Assistant Nurse Manager
EENT Nursing Division
1979 – 1981
Staff Nurse
EENT Nursing Division
1978 – 1979
Healthcare leader currently serving as Chief Nursing Officer with extensive administration experience in large academic medical center organizations. Strong emphasis on quality and patient safety, innovative leadership and excellence in nursing practice. Successful outcomes in Magnet designation and re-designation, improving patient satisfaction scores and creating an environment of excellence.
PROFESSIONAL EXPERIENCE
The Ohio State Health System
Columbus, Ohio
January 2007 - present
The OSU Health System is a large, integrated healthcare system providing a wide array of services for the local and state community of Ohio. OSU Health System market share is 3rd relative to the competition. The Health System consists of 6 hospitals (University Hospital, University Hospital – East, James Cancer Hospital and Solove Research Institute, Richard M. Ross Heart Hospital, OSU Rehabilitation Services at Dodd Hall, and OSU Harding (Neuropsychiatric) Hospital), 1100+ beds, and $1.7 billion in net revenue.
The OSU Medical Center (University Hospital, Richard M. Ross Heart Hospital, University Hospital – East, OSU Rehabilitation Services at Dodd Hall and OSU Harding (Neuropsychiatric) Hospital) was one of the top 21 hospitals recently named to the Honor Roll by U.S. News & World Report.
University Hospital is a 900+ bed, acute care, research and teaching hospital, and flagship of The Ohio State University Health System. UH is a patient care facility with a Level I Trauma Center, Level III Neonatal Intensive Care Unit and specializes in critical care, organ transplant, advanced imaging services, women’s health, digestive diseases, minimally invasive and robotic surgery, rehabilitation and neurosciences.
The Richard M. Ross Heart Hospital is a 150-bed state-of-the-art hospital dedicated to providing complete care to those with cardiovascular diseases, including heart or peripheral vascular disorders. Ross Heart Hospital provides advanced cardiac imaging, minimally invasive procedures, catheterization, pacemaker implantation, surgical bypass, mechanical heart pumps and transplants and uses the “universal” bed model.
Magnet redesignation status was achieved in June 2009 for University Hospital and Richard M. Ross Heart Hospital. These two hospitals are involved with 6 signature programs.
Chief Nursing Officer
University Hospital and Richard M. Ross Heart Hospital
Currently hold the position of Chief Nursing Officer at The Ohio State University Hospital and Richard M. Ross Heart Hospital. My areas of responsibility include the overall direction of the medical/surgical, critical care, cardiac, emergency services, women and infants, diagnostic services, and rehabilitation nursing staff ensuring that operations were consistent with the mission, vision, values and purpose of the Medical Center and Health System.
University Hospital and Richard M. Ross Heart Hospital annual operating expenses were $958 million and net revenues were $988 million in FY2009 with an operating margin of $30 million. Addition responsibilities and accomplishments are listed below.
University of Iowa Hospitals and Clinics
Iowa City, IA
1978 - December 2006
University of Iowa Hospitals and Clinics is the only comprehensive academic medical center in Iowa. 800-bed academic tertiary hospital located in Iowa City, with an urban area population of more than 80,000. Multidisciplinary expertise encompasses more than 200 health care specialties and is typically provided by collaborating teams of physicians, nurses, technologists, therapists, pharmacists, dietitians, social workers, and other staff. Resigned my position due to accepting the position of CNO at The Ohio State University Medical Center.
Senior Assistant Hospital Director – Hospital Administration
Hospital Administration
January 2001 - December 2006
Reported directly to the Chief Nursing Officer and was responsible for the day-to-ay activities related to practice and clinical problem solving within the Department of Nursing Services and Patient Care, including operations, capital budgeting and the Magnet program. Was integral on the senior hospital leadership team in the regulatory agency planning and standard implementation as well as serving as the hospital administrator.
Administrative Associate
Children’s and Women’s Services
1994 – 2000
Clinical Nurse Specialist
Pediatric Nursing Division
1987 – 1994
Interim Clinical Director
Pediatric Nursing Division
1989 – 1990
Nurse Manager
Pediatric and EENT Nursing Divisions
1981 – 1987
Assistant Nurse Manager
EENT Nursing Division
1979 – 1981
Staff Nurse
EENT Nursing Division
1978 – 1979
